Returns & Exchanges

At Eyemart Express, we want you to see clearly and feel confident in your new frames. If you are not completely satisfied with your purchase, you can return or exchange your eyewear within 30 days of the original purchase date.

Return Process

• 1.
  Gather Your Materials

  Locate your original sales receipt and ensure your glasses, case, and cleaning cloth are in their original, undamaged condition.

• 2.
  Visit a Local Store

  Bring your eyewear and proof of purchase to any of our Eyemart Express locations to speak with an optician for an immediate inspection.

• 3.
  Select Your Solution

  Choose between a full refund to your original payment method or a one-time exchange for a different frame style or lens type.

• 4.
  Professional Fitting

  If choosing an exchange, our expert staff will provide a complimentary custom fitting to ensure your new pair provides perfect comfort and clarity.